Sunday, April 18, 2010

aaah se aha tak !!!

went to a restaurant in agra for lunch, the heat out there was a killer and wanted nothing more than a good desi lunch with lots of ice tea and super chilled ac !!!

unfortunately power supply was badly hit so the ac in da restaurant was not working for starters, food was super spicy blistering my tongue (usually the threshold of mine for spices is pretty above average !!). so basically murphy's law was acting at its prime !!

like most experiences in life this too had a silver lining ...

the waiter saw that we had hardly eaten anything and had asked for the finger bowl, he said he was sorry and wanted to serve us fresh food done to our taste. i was really touched. 

i for sure will again visit this restaurant again as i know this waiter will ensure that i eat my food this time :)


a guy who would know not much about the word not know about the word management fundas converted a customer grievance to a customer delight moment.

i hope the big wigs of so called sophisticated service industry learn a trick or two from this guy.


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